Home National housing Employment as Housing Policy and Performance Support Officer with the London Borough of Richmond upon Thames and the London Borough of Wandsworth

Employment as Housing Policy and Performance Support Officer with the London Borough of Richmond upon Thames and the London Borough of Wandsworth


An exciting opportunity has arisen in the Department of Housing and Regeneration for a Policy and Performance Support Officer to join the Housing Policy and Performance team. This position will have an initial duration of 12 months.

The Department is responsible for housing and homelessness advice, housing management of our 33,000 communal properties, including management of anti-social behaviour, building security and tenancy matters, housing development affordable housing and the regeneration of housing estates.

What are we looking for?

The Policy and Performance team is a busy team focused on developing housing strategies and policies, promoting best practices, and supporting frontline workers to deliver effective services.

We are looking for a dynamic individual to lead performance reporting and data analysis for the team. This will include reviewing performance indicators and working across the department to complete quarterly submissions and provide performance reports to regional housing commissions and the Co-operative Forum. The role will also deal with FOIs, ad hoc queries and provide support to the policy and performance team. There will be opportunities to work with partners and stakeholders inside and outside the Council. We are looking for a talented and driven individual with a genuine interest in performance management and an understanding of how it can drive improvement. You will need up-to-date knowledge of national housing policies and issues and will be a good communicator, have excellent report writing skills, numerical and analytical skills and strong IT abilities. Full training and mentoring will be provided and there may be the option of gaining a data analytics qualification subject to further discussion.

Rewards and Benefits

We recognize the importance of a good work-life balance, which is why we make every effort to accommodate flexible working, including working from home, compressed or part-time hours, sharing employment and other arrangements. Please let us know in your application or at any point in the process (and beyond) if these are options you wish to explore. We also offer a generous 39 days paid vacation pay (pro-rated) including statutory holidays and a wide range of learning and development opportunities.

In addition, we offer a full range of staff benefits such as local government pension plan membership, childcare vouchers, new technology program, interest-free loans on annual travel cards , discounts with many leisure activities, restaurants, shops and other establishments.

Indicative recruitment schedule:

Closing date: Sunday 30and January 2022

Preselection date: W/C Monday 31st January 2022

Date of interview: Monday 7 week W/Cand February 2022 – There will be a test as part of the interview process.

Useful information:

This is a 12 month fixed term position.

The closing date is given for information only. We reserve the right to close this position once a sufficient number of applications have been received. We strongly advise you to complete your application as soon as possible to avoid disappointment.

All internal candidates for this secondment must seek clearance from their current line manager before applying. Otherwise, posting may not be permitted.

Please note that announced dates for interviews may change due to the current Covid-19 situation. If they do, we will let you know as soon as possible. Your health and well-being are our top priority. Should you feel unwell due to Covid-19 during the recruitment process, we would greatly appreciate receiving an update from you as soon as possible.

Richmond and Wandsworth Councils are committed to making our recruiting practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values ​​differences, recognizing that employees from diverse backgrounds make important and positive contributions to the Councils and can improve the way we deliver our services.

The application process for this campaign will be anonymized.

We are proud to be a Disability Confident Employer.

Important information:

Richmond and Wandsworth Councils are committed to protecting and promoting the well-being of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.

Richmond and Wandsworth Councils

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